Page: Site.Downtime - Last Modified : Tue, 13 Oct 09

Downtime rules

Reference: EGEE Intervention Procedures

Procedure:

  * Declare interventions at least 24 h in advance, specifying reason and duration;
  * Any intervention declared less than 24 h in advance will be considered unscheduled.

Best practice recommendation:

  * For interventions that impact end users, declare downtime 5 working days in advance, specifying reason and duration;
  * Post−mortem included in RC or ROC report after the intervention, in case something went wrong.